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End of life care team praised

When Doncaster woman Elaine Mackay was in the final stages of cancer her husband Ken really needed extra help and support.

That’s when staff at The Sheffield Teaching Hospital referred Elaine’s case to our Woodfield 24 Care Services, an end of life care team based in Balby.

Staff from Woodfield 24, which is run by the not-for-profit social enterprise Flourish Enterprises, were only too happy to help and to provide personalised care to support Elaine and Ken.

Elaine (66), of Bawtry, who sadly lost her battle with cancer in May this year, was supported with care from the team every day. The support from Woodfield 24 meant that Elaine was able to remain at home with her family. The care package was tailored to meet the needs of Elaine and was flexible to support any additional requirements she requested.

Ken said: “The carers were fantastic. They cared for Elaine for the last three weeks of her life and she always looked forward to them calling in. They delivered care with respect and one of the carers even gave Elaine a pedicure to cheer her up. They always had time for us and nothing was ever too much trouble for them.

“We had five or six different carer teams and each and every one of them in the teams went way beyond their call of duty which I will be eternally grateful for and can never thank all of them enough for what they did for Elaine,” he added.

“They just got on with caring for Elaine and did everything we needed them to support us with. They were kind, respectful, professional and caring. All of these ladies are the backbone of Woodfield 24 and it is very evident to me that they all want to care and do the best for the patients at this traumatic time of life”

Natalie Palmer of Woodfield 24 said: “It’s lovely to receive such excellent feedback about our service. Each and every one of our staff are compassionate and really do care about  providing the best possible care that is friendly and reliable for Doncaster residents to ensure they are comfortable in the last few weeks of their lives. We hope that we really do make a difference at what is a really difficult time for the patient and their loved ones.”

Anyone wanting more information about Woodfield 24 Care Services should call Natalie on 01302 796913.

Ken Mackay is pictured centre together with Woodfield 24 Care Services staff, Kath Haystead (left) and Rhianna Higgins.